The official launch, which took place on 29th May 2018, has seen Nairobi become the fourth city in Africa (after Johannesburg, Durban and Capetown) where the platform is operating. The Uber Eats app, is available for both iOS and Android users and can be downloaded free of charge from the App Store or Google Play-store respectively. If you already have an Uber account, there’s an option of linking your details when installing the Uber Eats which quite simplifies the whole signing up process.
Once you’ve set up your account, you can have your food delivered straight to your office or home by following the following steps:
- Identify your restaurant of choice by scrolling through the list of restaurants on the home page. There are currently over 100 restaurants who have partnered with Uber Eats in Nairobi. You can sort out the restaurants available by filtering your search depending on the Price, special dietary requirements (vegan, non-vegan, glutten free etc.) or popularity/rating.
2. Once you’ve made a decision, select your preferred meal from the menu and add it to your cart. Proceed to check out.
3. Confirm your location and other details then place your order. Delivery time varies from restaurant to restaurant so it’s important to note this when selecting a restaurant to order from. You can track your order to find out how long it will take both on the app and on desktop. A standard delivery fee of Ksh. 150 will be charged for your order. Payment can be made directly by Cash on delivery, M-Pesa or using your card.
Once your order is delivered, you will receive a prompt. Be sure to rate your fave restaurant to increase their visibility on the app.
You will receive your meal packaged in this lovely, eco-friendly carrier bag. It’s the little things that count!
*Uber Eats is currently available only in Westlands, Kileleshwa, Kilimani and Lavington but plans are underway to expand it to other areas within Nairobi.
Have you tried ordering a meal using Uber Eats? Let me know about your experience in the comment section.